Cp30 Privacy Policy – How We Protect Your Data
Your privacy is our priority. This document transparently explains how cp30 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
Updated: January 2026
1. Information We Collect
Cp30 collects several categories of information when you register and use our platform. All data collection is carried out transparently and solely for the purposes stated in this Privacy Policy.
Account information: During registration, we collect your full name, email address, a valid Malaysian phone number, and date of birth for age verification purposes. This information is required to create and manage your account on cp30.
Payment information: To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment method details such as bank account information, e-wallet numbers, or FPX details as required. We do not store credit or debit card numbers directly — all payment processing is handled through secure third-party payment processors.
Device and browser information: We collect technical data including device type, operating system, browser type, IP address, and time zone. This data is used to ensure the platform runs correctly on your device and to detect unusual activity that may pose a risk to your account security.
Usage data: Information about how you use the platform — including pages visited, games played, session duration, and actions taken — is collected for internal analytics purposes to improve the user experience.
Table of Contents
- 1 Information We Collect
- 2 How We Use Your Information
- 3 Cookies & Tracking
- 4 Data Storage & Security
- 5 Sharing with Third Parties
- 6 User Rights & Contact Us
2. How We Use Your Information
Cp30 uses the information collected solely for the following purposes. We do not use your data for anything unrelated to platform operations without your consent.
- Account management: Creating, verifying, and managing user accounts, including the identity verification (KYC) process required prior to the first withdrawal.
- Transaction processing: Processing MYR deposits, withdrawals, and all other financial transactions related to your cp30 account.
- Platform security: To detect and prevent fraud, money laundering, unauthorised access, and any suspicious activity that could harm the platform or other users.
- Service communications: Sending important account notifications such as registration confirmations, security alerts, policy updates, and transaction details.
- Platform improvements: Analysing aggregated usage patterns to better understand the needs of Malaysian users and improve the functionality, design, and performance of the cp30 platform.
- Legal compliance: To meet reporting and compliance obligations under applicable Malaysian law, including anti-money laundering (AML) and know your customer (KYC) requirements.
Cp30 will not use your personal information for third-party marketing purposes or sell it to advertisers. Any use of your data beyond the scope outlined above requires your explicit consent.
3. Cookies & Tracking
Cp30 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
- Essential cookies: Required for core platform functions such as login session management, form security, and language preferences. These cookies cannot be disabled as they are critical to platform operation.
- Analytics cookies: Used to understand how users interact with the platform — including the most visited pages, time spent, and navigation paths. This data is collected in aggregate form and cannot be used to identify you personally.
- Preference cookies: Storing your personal settings such as preferred language and display preferences so you do not need to reconfigure them each time you log in.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality. By continuing to use cp30, you agree to the use of cookies as described above.
4. Data Storage & Security
Cp30 takes rigorous technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is protected with industry-standard SSL/TLS encryption.
Account information and transaction data are stored on secured servers with strict access controls. Only cp30 staff who require access to perform their duties are permitted to view users' personal data, and they are bound by strict confidentiality obligations.
Data retention period:
- Active account information is retained for as long as your account remains active on the cp30 platform.
- Financial transaction data is retained for a minimum of seven years to comply with Malaysian legal and regulatory requirements.
- Technical log data is retained for a maximum of 12 months before being automatically deleted.
- Once an account is closed at the user's request, personal data will be deleted within 90 days, unless retention is required by law.
While we take all reasonable precautions, no security system is entirely foolproof. In the event of a data breach affecting your information, cp30 will notify you in a timely manner and take immediate remedial action.
5. Sharing Information with Third Parties
Cp30 does not sell, rent, or trade users' personal information to third parties for marketing or commercial purposes. However, there are limited situations where we need to share data with certain parties to operate the platform.
Possible instances of data sharing:
- Payment processors: Required transaction information is shared with licensed payment processors to facilitate deposits and withdrawals in MYR securely.
- Technical service providers: Infrastructure and hosting service providers that help operate the cp30 platform may have limited access to data necessary to carry out their functions. They are bound by strict confidentiality agreements.
- Statutory authorities: cp30 may disclose user information to Malaysian authorities such as the police, courts, or regulatory bodies where required by law or a valid court order.
- Identity verification: During the KYC process, identity verification information may be shared with licensed and accredited third-party verification services.
In all cases of data sharing, cp30 ensures that recipients uphold data protection standards equivalent to or higher than our own. We do not permit third parties to use your data for any purpose other than those specified.
6. User Rights, Policy Changes & How to Contact Us
As a cp30 user, you have certain rights regarding your personal data, all of which we fully respect. These rights can be exercised by contacting our support team.
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If your information is inaccurate or out of date, you may request that we update or correct it.
- Right to erasure: You may request deletion of your personal data, subject to any applicable legal data retention obligations.
- Right to object: You may object to the processing of your data for specific purposes, including promotional communications of your choice.
- Data portability rights: You may request your personal data in a machine-readable format for transfer to another platform.
Policy changes: cp30 reserves the right to update this Privacy Policy from time to time in line with changes to laws, technology, or business operations. Any significant changes will be communicated to you via email or in-platform notification. The date of the most recent update is always shown at the top of this document. Continued use of the cp30 platform after changes take effect will be considered acceptance of the updated terms.
Contact us: For any enquiries, requests, or complaints regarding your privacy and data protection, please contact the cp30 support team at: [email protected]. We are committed to responding to all privacy enquiries within three business days. You may also refer to Terms & Conditions and Responsible Gaming Guide for further information on how this platform operates.